Information to the Guest

How to make a Suite reservation?

To book a suite, we ask you to send us an e-mail to indicating the date of reservation, number of nights and number of passengers. We will answer you confirming the availability, total rate and requesting the necessary data to confirm the reservation.

Cancellation Policies

The check in time is from 1 pm onwards. Check-out hours are until 10 am, after that time will have an additional charge of 50% of the rate applied, until 6 pm, after this time, the full rate will be charged and your new stay will be subject to availability of rooms that the hotel has.

Charges for cancellations:

No charge up to 72 hours before the arrival of the pax and a subsequent charge of 100% on the value of one night per room reserved without exception.

The passenger and / or company assumes the responsibility when requesting the reservation if it does not have the necessary time in advance to make cancellations and / or modifications.

For groups that occupy 05 (five) rooms or more, without charge up to 15 days before the arrival of the passengers and afterwards with a charge of 100% on the value of one night per room. NO SHOW 100%.